MUMBAI: Digital workflow company ServiceNow will look to its India technology team to be a key enabler for achieving its revenue target of $4 billion by 2020, chief executive John Donahoe told ET.ServiceNow, which has a Software-as-a-Service (SaaS) business model, has over 2,000 engineers in Hyderabad and is adding over 1,200 people in the next one year, he said.The company also appointed Arun Balasubramanian as managing director for the India and Saarc region recently, to aid in these efforts, Donahoe said.“As we grow, become a $4 billion or $10 billion company…we want to grow our team. On the technology side, we think India offers enormous opportunity, and so, we do core technology work for many of our products in Hyderabad,” Donahoe said “We believe it (India) is one of our most important strategic markets-…We have doubled our investment, doubled the size of Arun’s team to simply try to serve Indian companies and Indian customers and clients,” he said.The company reported revenue of $833.9 million in the second quarter, and $2.6 billion in annual revenue for 2018.Donahoe said that despite reports of slowing economic and trade indicators, the country was still positioned as the fastest growing economy.“As a global CEO, I don’t lose sight of India’s growth.
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