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Five9 Earnings Calls

Q1 2025 Beat
$0.620 (29.17%)
Release date May 01, 2025
EPS estimate $0.480
EPS actual $0.620
EPS Surprise 29.17%
Revenue estimate 275.267M
Revenue actual 279.705M
Revenue Surprise 1.61%
Q4 2024 Beat
$0.780 (11.43%)
Release date Feb 20, 2025
EPS estimate $0.700
EPS actual $0.780
EPS Surprise 11.43%
Revenue estimate 267.697M
Revenue actual 278.66M
Revenue Surprise 4.10%
Q3 2024 Beat
$0.670 (15.52%)
Release date Nov 07, 2024
EPS estimate $0.580
EPS actual $0.670
EPS Surprise 15.52%
Revenue estimate 267.694M
Revenue actual 264.182M
Revenue Surprise -1.31%
Q2 2024 Beat
$0.520 (20.93%)
Release date Aug 08, 2024
EPS estimate $0.430
EPS actual $0.520
EPS Surprise 20.93%
Revenue estimate 245.23M
Revenue actual 252.086M
Revenue Surprise 2.80%

Last 4 Quarters for Five9

Below you can see how FIVN performed 4 days prior and 4 days after releasing the earnings report. Also, you can see the pre-estimates and the actual earnings. This information can give you a slight idea of what you might expect for the next quarter's release.

Q2 2024 Beat
Release date Aug 08, 2024
Fiscal end date Jun 30, 2024
Price on release $42.47
EPS estimate $0.430
EPS actual $0.520
EPS surprise 20.93%
Date Price
Aug 02, 2024 $40.77
Aug 05, 2024 $40.17
Aug 06, 2024 $40.17
Aug 07, 2024 $41.27
Aug 08, 2024 $42.47
Aug 09, 2024 $31.22
Aug 12, 2024 $32.36
Aug 13, 2024 $31.82
Aug 14, 2024 $32.21
4 days before 4.17%
4 days after -24.16%
On release day -26.49%
Change in period -21.00%
Q3 2024 Beat
Release date Nov 07, 2024
Fiscal end date Sep 30, 2024
Price on release $32.81
EPS estimate $0.580
EPS actual $0.670
EPS surprise 15.52%
Date Price
Nov 01, 2024 $30.96
Nov 04, 2024 $30.31
Nov 05, 2024 $30.69
Nov 06, 2024 $31.48
Nov 07, 2024 $32.81
Nov 08, 2024 $36.82
Nov 11, 2024 $39.67
Nov 12, 2024 $39.27
Nov 13, 2024 $40.35
4 days before 5.98%
4 days after 22.98%
On release day 12.22%
Change in period 30.33%
Q4 2024 Beat
Release date Feb 20, 2025
Fiscal end date Dec 31, 2024
Price on release $41.69
EPS estimate $0.700
EPS actual $0.780
EPS surprise 11.43%
Date Price
Feb 13, 2025 $41.51
Feb 14, 2025 $40.12
Feb 18, 2025 $42.52
Feb 19, 2025 $41.82
Feb 20, 2025 $41.69
Feb 21, 2025 $42.09
Feb 24, 2025 $41.77
Feb 25, 2025 $38.73
Feb 26, 2025 $37.95
4 days before 0.434%
4 days after -8.97%
On release day 0.96%
Change in period -8.58%
Q1 2025 Beat
Release date May 01, 2025
Fiscal end date Mar 31, 2025
Price on release $25.08
EPS estimate $0.480
EPS actual $0.620
EPS surprise 29.17%
Date Price
Apr 25, 2025 $25.06
Apr 28, 2025 $25.12
Apr 29, 2025 $25.33
Apr 30, 2025 $25.14
May 01, 2025 $25.08
May 02, 2025 $24.83
May 05, 2025 $25.24
May 06, 2025 $24.83
May 07, 2025 $25.19
4 days before 0.0798%
4 days after 0.439%
On release day -1.00%
Change in period 0.519%

Five9 Earnings Call Transcript Summary of Q1 2025

Summary of Key Points from Five9 Earnings Call (May 1, 2025):

Financial Performance:

  • Q1 2025 Highlights:
    • Total revenue grew 13% year-over-year; subscription revenue, making up 80% of total revenue, grew 14%.
    • Adjusted EBITDA margin reached 19% and operating cash flow hit a record of $48 million.
    • Free cash flow also set a record at $35 million.
    • Non-GAAP EPS was $0.62, up 29% year-over-year.

Strategic Transformation:

  • A comprehensive operational review led to a focus on profitable growth, with targets to return to being a "Rule of 40" company by 2027.
  • Key focus areas include investments in AI and go-to-market strategies to drive revenue growth, capitalizing on an expanding total addressable market (TAM) aided by AI.

AI and Product Innovations:

  • Five9 continues to enhance its AI-powered customer experience platform, supporting brands to improve customer interactions through its Genius AI suite.
  • The company introduced new AI products, such as AI Insights and Dial of Trust, aimed at understanding customer data and managing AI trustworthiness.
  • AI now contributes significantly, representing over 20% of new logo Annual Contract Value (ACV) and a 32% increase in enterprise AI revenue year-over-year.

Partnerships and Expansion:

  • Strong partnerships with Salesforce, ServiceNow, and IBM are yielding new opportunities, with Five9 Fusion launched to improve AI integration into customer experiences.
  • The joint go-to-market strategies have led to increased engagement and successful new logo wins, although some international dealings are facing resistance due to geopolitical issues.

Operational Adjustments:

  • Five9 is undergoing structural changes, including a 4% reduction in workforce, expected to yield $20-$25 million in annualized savings.
  • The company is focused on maintaining a strong sales capacity while optimizing expenses and aligning resources with strategic goals.

2025 Guidance:

  • Revenue guidance remains unchanged at $1.14 billion, with a midpoint Q2 revenue target of $275 million.
  • Positive non-GAAP EPS guidance for Q2 is raised to $0.65.
  • A focus on enterprise AI growth and partnerships is expected to drive incremental revenue through the second half of the year.

Market Trends and Challenges:

  • Longer sales cycles for large enterprise deals are noted, primarily due to macroeconomic conditions and cautious spending.
  • The company is prepared for potential impacts of macroeconomic uncertainties while leveraging its AI capabilities to deliver tangible ROI to customers.

Investor Takeaway:

Five9 is positioned well within the burgeoning AI space with steady subscription growth, impactful transformations, and strategic partnerships aimed at enhancing customer experience. The focus on AI-driven products and efficient operational management bodes well for long-term profitability, although caution is warranted due to external market uncertainties. Investors should note the ongoing developments in AI and product offerings as significant growth drivers moving forward.

Five9 Earnings History

Earnings Calendar

FAQ

When is the earnings report for FIVN?
Five9 (FIVN) has scheduled its earnings report for Aug 14, 2025 after the markets close.

What is the FIVN price-to-earnings (P/E) ratio?
FIVN P/E ratio as of May 23, 2025 (TTM) is -392.74.

What is the FIVN EPS forecast?
The forecasted EPS (Earnings Per Share) for Five9 (FIVN) for the first fiscal quarter 2025 is $0.650.

What are Five9's retained earnings?
On its balance sheet, Five9 reported retained earnings of $279.71 million for the latest quarter ending Mar 31, 2025.

What Is an Earnings Report?
An earnings report is usually issued quarterly (Q1, Q2, Q3 & Q4) by public companies to report their performance. Earnings reports typically include net income, earnings per share, earnings from continuing operations, and net sales. Looking at the earnings report investors can start gauge the financial health of the company and make even better decisions whether to buy, sell, or stay in the company. Fundamental analysts and value investors will typically hunt for stocks that continue to show good financial ratios and use a decline as an exit point. One of the most anticipated numbers for analysis is earnings per share because it indicates how much the company earned for its shareholders. The report will also indicate a possible dividend.

Earnings Report Content
Earnings reports generally provide an update of all three financial statements, including the income statement, the balance sheet, and the cash flow statement. These figures are typically measured against previous quarters/years. Furthermore, the earnings report usually includes a summary and analysis from the CEO or company spokesman, alongside a more general view of the financials and future forecast.

What To Know About Earnings Reports?
Announcement of earnings for a stock, particularly for well followed large-capitalization stocks, can move the market. Stock prices can fluctuate wildly on days when the quarterly earnings report is released. Despite good reports, stocks may very well fall if the investors were expecting more or they believe the next quarter will not be as good. Investors always try to be ahead of the market and future earnings/losses are often discounted into the current price of the stock. It is natural for stocks to start to move in either direction a few days before the release of an earnings report.
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ABOUT FIVE9
Five9
Five9, Inc., together with its subsidiaries, provides cloud software for contact centers in the United States and internationally. The company offers virtual contact center cloud platform that delivers a suite of applications, which enables the breadth of contact center-related customer service, sales, and marketing functions. Its solution enables its clients to manage these customer interactions across various channels, including voice, video, c...
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