Description

CSG Systems International, Inc. provides business support solutions primarily to the communications industry. Its suite of solutions comprises Advanced Convergent Platform, a billing and customer care platform for cable and satellite providers; Singleview suite, an integrated customer care, billing, and real-time rating and charging solution; Total Service Mediation (TSM) framework that supports offline and real-time mediation requirements; and Wholesale Business Management Solution (WBMS), a settlements system, which handles voice, data, and content services. The company’s solutions also include customer interaction management solutions that process interactive voice, SMS/text, print, e-mail, Web, and fax messages on behalf of clients; and content management and monetization solutions that enable content providers to manage subscriber preferences and offer digital content. It also licenses software products, such as WBMS, TSM, and Singleview products; and offers professional services to implement, configure, and maintain software products. The company also provides its services to the content distribution, and media and entertainment industries. It operates in the Americas, Europe, the Middle East, Africa, and the Asia Pacific. The company was founded in 1994 and is headquartered in Englewood, Colorado.