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eGain Earnings Calls
| Release date | May 14, 2026 |
| EPS estimate | $0.0700 |
| EPS actual | $0.110 |
| EPS Surprise | 57.14% |
| Revenue estimate | 22.456M |
| Revenue actual | 22.499M |
| Revenue Surprise | 0.191% |
| Release date | Feb 03, 2026 |
| EPS estimate | $0.0700 |
| EPS actual | $0.110 |
| EPS Surprise | 57.14% |
| Revenue estimate | 22.48M |
| Revenue actual | 22.979M |
| Revenue Surprise | 2.22% |
| Release date | Nov 12, 2025 |
| EPS estimate | $0.110 |
| EPS actual | $0.170 |
| EPS Surprise | 54.55% |
| Revenue estimate | 23.219M |
| Revenue actual | 23.508M |
| Revenue Surprise | 1.25% |
| Release date | Sep 04, 2025 |
| EPS estimate | $0.0700 |
| EPS actual | $0.0900 |
| EPS Surprise | 28.57% |
| Revenue estimate | 23.219M |
| Revenue actual | 23.234M |
| Revenue Surprise | 0.0668% |
Last 4 Quarters for eGain
Below you can see how EGAN performed 4 days prior and 4 days after releasing the earnings report. Also, you can see the pre-estimates and the actual earnings. This information can give you a slight idea of what you might expect for the next quarter's release.
| Release date | Sep 04, 2025 |
| Price on release | $6.17 |
| EPS estimate | $0.0700 |
| EPS actual | $0.0900 |
| EPS surprise | 28.57% |
| Date | Price |
|---|---|
| Aug 28, 2025 | $6.34 |
| Aug 29, 2025 | $6.29 |
| Sep 02, 2025 | $6.33 |
| Sep 03, 2025 | $6.24 |
| Sep 04, 2025 | $6.17 |
| Sep 05, 2025 | $6.50 |
| Sep 08, 2025 | $7.72 |
| Sep 09, 2025 | $8.18 |
| Sep 10, 2025 | $7.88 |
| 4 days before | -2.68% |
| 4 days after | 27.71% |
| On release day | 5.35% |
| Change in period | 24.29% |
| Release date | Nov 12, 2025 |
| Price on release | $15.10 |
| EPS estimate | $0.110 |
| EPS actual | $0.170 |
| EPS surprise | 54.55% |
| Date | Price |
|---|---|
| Nov 06, 2025 | $14.24 |
| Nov 07, 2025 | $14.42 |
| Nov 10, 2025 | $15.18 |
| Nov 11, 2025 | $15.10 |
| Nov 12, 2025 | $15.10 |
| Nov 13, 2025 | $11.35 |
| Nov 14, 2025 | $12.14 |
| Nov 17, 2025 | $11.06 |
| Nov 18, 2025 | $10.94 |
| 4 days before | 6.04% |
| 4 days after | -27.55% |
| On release day | -24.83% |
| Change in period | -23.17% |
| Release date | Feb 03, 2026 |
| Price on release | $9.56 |
| EPS estimate | $0.0700 |
| EPS actual | $0.110 |
| EPS surprise | 57.14% |
| Date | Price |
|---|---|
| Jan 28, 2026 | $10.47 |
| Jan 29, 2026 | $10.37 |
| Jan 30, 2026 | $10.27 |
| Feb 02, 2026 | $10.34 |
| Feb 03, 2026 | $9.56 |
| Feb 04, 2026 | $9.55 |
| Feb 05, 2026 | $9.40 |
| Feb 06, 2026 | $10.00 |
| Feb 09, 2026 | $10.00 |
| 4 days before | -8.69% |
| 4 days after | 4.60% |
| On release day | -0.105% |
| Change in period | -4.49% |
| Release date | May 14, 2026 |
| Price on release | $6.73 |
| EPS estimate | $0.0700 |
| EPS actual | $0.110 |
| EPS surprise | 57.14% |
| Date | Price |
|---|---|
| May 08, 2026 | $7.46 |
| May 11, 2026 | $7.24 |
| May 12, 2026 | $6.89 |
| May 13, 2026 | $6.48 |
| May 14, 2026 | $6.73 |
| May 15, 2026 | $6.49 |
| May 18, 2026 | $6.60 |
| May 19, 2026 | $7.00 |
| May 20, 2026 | $7.00 |
| 4 days before | -9.79% |
| 4 days after | 4.01% |
| On release day | -3.57% |
| Change in period | -6.17% |
eGain Earnings Call Transcript Summary of Q1 2026
eGain reported a strong start to FY2026 with Q1 revenue of $23.5M, up 8% year-over-year, SaaS revenue up 10%, and AI knowledge ARR up 23%. SaaS now represents 93% of revenue and gross margins expanded significantly (total gross margin 76%, SaaS gross margin 81%) driven by product enhancements and more efficient cloud/support operations. Non-GAAP operating costs declined 9% year-over-year and management redeployed savings into R&D. Non-GAAP net income was $4.7M ($0.17/share) and adjusted EBITDA margin improved to 21%. Operating cash flow was strong at $10.4M (44% margin); cash and equivalents ended the quarter at $70.9M after $1.5M in buybacks. Customer metrics show momentum in the AI knowledge business (knowledge SaaS ARR +23%, LTM net retention for knowledge customers 104%, net expansion 119%). Management highlighted several large new logo wins (a major New York health insurer and a multinational energy company) and rapid 100-day go-lives. Product momentum includes three new announcements: the AI Knowledge Method (AI-powered knowledge intelligence and automation), eGain AI Agent v2 (hybrid AI for transactional/compliance use cases), and Composer (a modular developer-focused platform with BYO-model and connectors). Guidance for Q2 revenue is $22.3M–$22.8M (sequential decline mainly from sunsetting a messaging product and government client delays); FY2026 revenue guide is $90.5M–$92M, with non-GAAP net income $8.3M–$9.8M and adjusted EBITDA $10.4M–$11.9M. Management intends to step up sales/marketing investment in H2, continue buybacks opportunistically, and remains open to tuck-in M&A but is focused on organic product-led growth.
