eGain Corporation Stock Earnings Reports
eGain Earnings Calls
Release date | Feb 13, 2025 |
EPS estimate | $0.0200 |
EPS actual | $0.0400 |
EPS Surprise | 100.00% |
Revenue estimate | 22.529M |
Revenue actual | 22.389M |
Revenue Surprise | -0.619% |
Release date | Nov 12, 2024 |
EPS estimate | $0.0050 |
EPS actual | $0.0400 |
EPS Surprise | 700.00% |
Revenue estimate | 21.68M |
Revenue actual | 21.799M |
Revenue Surprise | 0.549% |
Release date | Sep 05, 2024 |
EPS estimate | $0.0250 |
EPS actual | $0.0800 |
EPS Surprise | 220.00% |
Revenue estimate | 21.36M |
Revenue actual | 22.462M |
Revenue Surprise | 5.16% |
Release date | May 09, 2024 |
EPS estimate | $0.0700 |
EPS actual | $0.0800 |
EPS Surprise | 14.29% |
Revenue estimate | 21.36M |
Revenue actual | 22.35M |
Revenue Surprise | 4.63% |
Last 4 Quarters for eGain
Below you can see how EGAN performed 4 days prior and 4 days after releasing the earnings report. Also, you can see the pre-estimates and the actual earnings. This information can give you a slight idea of what you might expect for the next quarter's release.
Release date | May 09, 2024 |
Fiscal end date | Mar 31, 2024 |
Price on release | $6.62 |
EPS estimate | $0.0700 |
EPS actual | $0.0800 |
EPS surprise | 14.29% |
Date | Price |
---|---|
May 03, 2024 | $6.39 |
May 06, 2024 | $6.36 |
May 07, 2024 | $6.36 |
May 08, 2024 | $6.39 |
May 09, 2024 | $6.62 |
May 10, 2024 | $5.79 |
May 13, 2024 | $6.11 |
May 14, 2024 | $6.24 |
May 15, 2024 | $6.01 |
4 days before | 3.60% |
4 days after | -9.21% |
On release day | -12.54% |
Change in period | -5.95% |
Release date | Sep 05, 2024 |
Fiscal end date | Jun 30, 2024 |
Price on release | $6.49 |
EPS estimate | $0.0250 |
EPS actual | $0.0800 |
EPS surprise | 220.00% |
Date | Price |
---|---|
Aug 29, 2024 | $7.19 |
Aug 30, 2024 | $7.17 |
Sep 03, 2024 | $6.62 |
Sep 04, 2024 | $6.53 |
Sep 05, 2024 | $6.49 |
Sep 06, 2024 | $5.58 |
Sep 09, 2024 | $5.03 |
Sep 10, 2024 | $5.11 |
Sep 11, 2024 | $4.90 |
4 days before | -9.74% |
4 days after | -24.50% |
On release day | -14.02% |
Change in period | -31.85% |
Release date | Nov 12, 2024 |
Fiscal end date | Sep 30, 2024 |
Price on release | $5.79 |
EPS estimate | $0.0050 |
EPS actual | $0.0400 |
EPS surprise | 700.00% |
Date | Price |
---|---|
Nov 06, 2024 | $5.75 |
Nov 07, 2024 | $5.44 |
Nov 08, 2024 | $5.52 |
Nov 11, 2024 | $5.83 |
Nov 12, 2024 | $5.79 |
Nov 13, 2024 | $5.37 |
Nov 14, 2024 | $5.38 |
Nov 15, 2024 | $5.24 |
Nov 18, 2024 | $4.98 |
4 days before | 0.696% |
4 days after | -13.99% |
On release day | -7.25% |
Change in period | -13.39% |
Release date | Feb 13, 2025 |
Fiscal end date | Dec 31, 2024 |
Price on release | $6.27 |
EPS estimate | $0.0200 |
EPS actual | $0.0400 |
EPS surprise | 100.00% |
Date | Price |
---|---|
Feb 07, 2025 | $6.31 |
Feb 10, 2025 | $6.41 |
Feb 11, 2025 | $6.31 |
Feb 12, 2025 | $6.23 |
Feb 13, 2025 | $6.27 |
Feb 14, 2025 | $5.13 |
4 days before | -0.634% |
4 days after | -18.18% |
On release day | -18.18% |
Change in period | -18.70% |
eGain Earnings Call Transcript Summary of Q4 2024
Q4 Revenue
The fourth quarter revenue reached $22.5 million, down 9% year-over-year, but exceeded guidance expectations.
- Profitability: Non-GAAP net income for the full year was $12.3 million, translating to $0.39 per diluted share, an increase of 47% from the previous fiscal year. For Q4, non-GAAP net income was $2.5 million or $0.08 per share.
- Gross Margins: Gross profit margins remained robust at 72% for the year, despite a drop from 74% in the prior year.
Customer Metrics and Market Trends
- AI Knowledge Segment Growth: eGain is experiencing a significant uptick in new logo acquisitions specifically in its AI Knowledge offerings, with new wins and RFPs up 50% year-over-year.
- Customer Retention: The company maintained a 97% dollar-based net retention rate for knowledge customers, with a 106% expansion rate.
- Strategic Partnerships: Notable client wins included major brands in various sectors like travel, education, and consumer goods, indicating strong demand for AI-driven solutions.
Operational Updates
- Cost Management: Non-GAAP operating costs were down 13% year-over-year, reflecting effective cost control measures.
- Share Buybacks: eGain repurchased approximately 2.8 million shares for a total of $17.3 million, with $17 million remaining in the buyback authorization.
- Cash Position: As of the end of the fiscal year, eGain reported $70 million in cash and cash equivalents, down slightly from the prior year.
Outlook and Guidance
- Q1 2025 Forecast: eGain expects total revenue of $21.4 million to $21.8 million and a potential net loss between $400,000 to $1.3 million. Non-GAAP expectations for net income could range from a loss of $400,000 to a gain of $500,000.
- Full-Year 2025 Guidance: Annual revenue is projected to be between $92 million to $93 million with non-GAAP net income expected at $5 million to $6 million.
Strategic Direction
- Investment Focus: The company plans to increase investments in R&D and brand marketing, especially within its AI Knowledge segment, to capitalize on growing market opportunities.
- Competitive Landscape: eGain is successfully displacing various existing solutions (e.g., SharePoint, Salesforce, Confluence) as businesses seek more integrated knowledge management for AI applications in customer service.
- Events: Upcoming investor activities include the Solve 24 conference in Chicago on October 29-30, where new product capabilities will be showcased, presenting a networking opportunity for investors.
Conclusion
eGain is positioned to leverage its strong foothold in the AI Knowledge market amid growing demand while strategically managing costs and enhancing client relationships. Investors should take into account the robust financial outlook, ongoing investment in R&D, and a commitment to driving new customer acquisitions as key points for future growth.