Description

8x8, Inc. provides cloud-based, enterprise-class software solutions for small and medium businesses, mid-market, and distributed enterprises worldwide. The company operates in two segments, Americas and Europe. The company’s pure-cloud offering combines voice, conferencing, messaging, and video with integrated workflows and big data analytics on a single platform. It provides 8x8 Virtual Office, a voice as a service with a robust business feature set; 8x8 Virtual Office Pro software that enables employees and workgroups to communicate with each other using chat or text messages sent via the short message service; 8x8 Virtual Contact Center, a voice, chat, voicemail, and e-mail call center. The company integrates its services with third-party applications and platforms, including enterprise resource planning, customer relations management, human capital management, and other proprietary application suites. It markets its services to end users through direct sales force, Website, and channel partners. The company serves approximately 45,700 business customers. 8x8, Inc. was founded in 1987 and is headquartered in San Jose, California.