Description

ExlService Holdings, Inc. provides operations management solutions and analytics in the United States, the United Kingdom, and internationally. It operates in two segments, Operations Management, and Analytics. The Operations Management segment offers services in the areas of claims processing, subrogation, premium and benefit administration, agency management, account reconciliation, policy research, underwriting support, new business processing, policy servicing, premium audit, surveys, billing and collection, and customer service for the insurance industry; care management/population health solutions, payment integrity, revenue optimization, and customer engagement solutions for the healthcare industry; acquisitions, home moves, billing, meter exchanges, annual service visits, debt recoveries, and withdrawals for the utilities companies; servicing and processing banking products; managing and enhancing operational, financial, and analytical functions for clients in the travel, transportation, and logistics industries, as well as processing transportation and logistics transactions; and finance and accounting operations management solutions, including procure to pay, order to cash, hire to retire, record to report, and treasury and tax processes. In addition, it provides operations consulting services, such as process optimization, benchmarking and performance management, and business process automation; and finance consulting services, such as governance, risk and compliance, finance accounting support, finance organizational design, finance process optimization, and finance systems advisory. The Analytics segment provides predictive and prescriptive analytics in the areas of customer acquisition and lifecycle management, risk underwriting and pricing, operational effectiveness, credit and operational risk monitoring and governance, regulatory reporting, and data management. The company was founded in 1999 and is headquartered in New York, New York.